Shipping Policy

Last updated: 6/8/2026

Thank you for shopping with Furefy. Please review our shipping policy below for details on processing times, delivery estimates, and related terms.

Order Processing Time

All orders are processed within 1–2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

Shipping Time

Once your order has shipped, delivery typically takes 2-5 business days, depending on your location and local customs processing. Please note that processing time and shipping time are separate — total delivery time is processing time plus shipping time.

Stage Estimated Time
Order Processing 1–2 business days
Shipping (International) 2–5 business days
Total Estimated Delivery 3–7 business days

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

  • We currently ship to the United States and select international destinations.
  • Delivery delays can occasionally occur due to customs, weather, or carrier disruptions beyond our control.

Order Tracking

Once your order ships, you will receive a shipping confirmation email with a tracking number. Please allow 24–48 hours for tracking information to update after receiving your confirmation.

Customs, Duties, and Taxes

Furefy is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

Furefy is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipping carrier or our support team directly to file a claim.

Missing or Lost Packages

Please contact us at support@furefy.com with your name and order number, and we will look into it for you. If a package shows as delivered but you have not received it, please check with neighbors or your local post office before contacting us.

Multiple Boxes

Depending on the items ordered, your order may arrive in separate packages.

Order Changes & Cancellations

If you need to make any changes to your order, please contact us as soon as possible. We can make changes only if the order has not yet been processed for shipping.

Contact Us

If you have any questions about our shipping policy, please contact us at:
📧 support@furefy.com
🌐 https://furefy.com/